Ed Sheeran fans braced for ticket cancellation at Hampden Park
Ed Sheeran ‘not trying to stitch fans up’ over UK tour tickets
Ed Sheeran says his “strong” approach on secondary tickets for his gigs will benefit fans in the long run.
People who turned up to the first dates of his UK tour in Manchester with resold tickets were told they were invalid and had to buy new ones.
“The only people it is going to harm in the end is the touts,” Ed told Newsbeat at the Biggest Weekend in Swansea.
“I hate the idea of people paying more than face value for tickets when you can get them at face value.”
some of his fans said at their tickets not being valid, including one woman who said she was “fuming” after apparently paying £400 for two tickets.
Secondary ticketing is when people buy tickets for a gig and resell them – usually using sites like Viagogo, StubHub, GetMeIn and Seatwave.
Consumer rights group the Fan Fair Alliance says these sites are used by ticket touts, resulting in something which is “hugely damaging” to the music business.
Instead, the tickets will be cancelled and fans allowed to buy a new one at face value.
Some people are angry at the move, but the star says his “strong” approach will benefit fans in the long run.
Sheeran was crowned songwriter of the year at the 63rd Ivor Novello Awards on Thursday night, also picking up the prize for the most performed work for his hit Shape of You.
He will play three shows at Hampden Park on Friday, Saturday and Sunday.
Last week, fans who turned up to his Manchester dates with resold tickets were told they were invalid and had to buy new ones.
His promoters have cancelled more than 10,000 tickets that were resold on Viagogo for 18 dates in the star’s sold-out tour.